Shipping policy
Thank you for shopping with Hitch-Rack Pro! We are committed to delivering your order in a timely and efficient manner. Please review our shipping policy below.
📦 Processing Times
All orders are processed within 1 business day. Orders before 3pm ship the same day for in stock items. (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
FREE SHIPPING!
We pay the shipping fees for orders within the Continental United States.
- We currently ship within the United States (including all 50 states). We do not ship internationally at this time.
Order Tracking
Once your order has shipped, you will receive an email with tracking information. Please allow up to 24 hours for the tracking link to become active.
Shipping Issues
If your package is lost or arrives damaged, please contact us immediately We will work with the shipping carrier to resolve the issue as quickly as possible.
Address Accuracy
Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.
Need help?
If you have any questions or concerns regarding your shipment, feel free to contact us at: support@HitchRackPro.com
